Frequently Asked Questions
How long until my account is setup?
We attempt to get all accounts setup and a welcome e-mail sent out within 2 hours.
What are your support hours?
We have staff onsite 24/7/364 for assistance with your servers. (Closed December 25th)
Do you accept checks?
Yes, we accept Checks and Money Orders with any Spot Hosting Plans. If you'd like an individual plan and are paying with a Check please contact us first.
Do you provide domain name registration services?
Yes, domain name registration is $12.95/year and you'll be able to use your domain name in a matter of minutes.
Do you provide graphic/web design services?
Yes, we provide graphic and website design services. Please give us a call or send us an email and we will discuss your business needs.
Can I use your services if I don't own a business?
Yes, absolutely!
Do you offer dedicated server hosting solutions?
We offer fully managed dedicated servers. We are one of the most proactive companies when it comes to server/reliability and integrity.
Is your hosting Windows or Linux/Unix?
We provide you with virtual Linux web hosting. Our servers are running CentOS (RedHat Enterprise Edition) of Linux.
Can I upgrade my plan later?
Certainly! Just let us know and we'll upgrade you immediately! In fact, upgrades are instant and require absolutely no downtime at all.
Do you offer Search Engine Optimization and Submission?
Yes, of course! Search Engine Optimization is available. If you're interested in additional SEO services please Click Here.